Conditions of Use
HJIK.ca is owned and operated by HJIK RC Racing, LP (“HJIK”), “The Fastest Name in Radio Control,” manufacturer of radio-controlled models. The site is offered as part of HJIK’ overall commitment to providing service and parts support for our customers who do not have access to a local hobby dealer. This site is not intended to replace the service and parts support provided by thousands of local hobby dealers nationwide.
The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. YOU ACKNOWLEDGE THAT BY ACCESSING OR USING THIS SITE, REGISTERING OR PLACING AN ORDER, YOU, YOUR HEIRS, AND ASSIGNS (COLLECTIVELY “YOU”) ARE INDICATING THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THIS SITE.
Copyright and Trademark Notice
This site is owned and operated by HJIK. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of HJIK. Copyright © 2002-2015, ALL RIGHTS RESERVED. All audio and video clips are the sole property of HJIK or licensed for use by HJIK. All software used on the site is the sole property of HJIK, or those supplying the software. You may use the content of this site only for the purposes of viewing, shopping or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without HJIK’ prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
HJIK is a registered trademarks, trademarks or service marks of HJIK. All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks of HJIK. All other trademarks or service marks are property of their respective owners. The use of any HJIK trademark or service mark without HJIK’ express written consent is strictly prohibited.
Disclaimer and Limitation of Liability Regarding the Use of This Site
THE HJIK.CA WEBSITE AND THE MATERIALS THEREIN ARE PROVIDED ‘AS IS’. HJIK MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE HJIK.CA SITE, ITS OPERATION, CONTENTS, INFORMATION, OR MATERIALS. HJIK EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE SITE OR ITS USE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. HJIK WILL NOT BE LIABLE FOR PRODUCTS OR SERVICES NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE. CUSTOMER AGREES THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES, HJIK IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PURCHASE(S) UNDER THIS AGREEMENT. YOU AGREE THAT HJIK, ITS DIRECTORS, OFFICERS, EMPLOYEES OR OTHER REPRESENTATIVES SHALL NOT BE LIABLE FOR DAMAGES ARISING FROM THE OPERATION, CONTENT OR USE OF THE HJIK.COM SITE. YOU AGREE THAT THIS LIMITATION OF LIABILITY IS COMPREHENSIVE AND APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
Typographical Errors / Product Availability
HJIK strives in good faith to provide the most accurate information possible on this site. Policies, pricing, and item availability are subject to change without notice, and we reserve the right to limit quantities. Prices, quantities, and availability displayed on our site are subject to final approval at the time of order fulfillment. The inventory images are shown for representational purposes only. If we are unable to display the actual image of a product, HJIK reserves the right to display a similar image for the one described in the product information. The actual product may vary from the similar image.
Web, e-mail offers, and other advertisements are subject to correction. If a product is listed at an incorrect price or with incorrect information due to typographical error or any other error in pricing or product information, HJIK shall have the right to refuse, modify or cancel any orders placed for the product listed with the incorrect information, regardless of whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled by HJIK, HJIK will issue a credit to your credit card account in the amount of the charge.
The online inventory is virtual and does not show real time inventory. HJIK strives in good faith to provide the most accurate availability information possible on this site and maintain the security and integrity of our order processing system. Inventory quantities are updated frequently throughout the business day. HJIK does not guarantee that items listed as ‘in-stock’ or ‘available’ on this site will be available at the time of order fulfillment. All inventory listed on the site is subject to prior sale by HJIK.
During the order process, placing an item in your shopping cart does not reserve the item (remove it from available inventory) until final checkout and credit card processing.
This site may contain links to other sites on the internet that are owned and operated by third parties. Some of these third party sites are necessary to add functionality to this site, i.e. tracking numbers, etc.. By using this site, you agree that HJIK is not responsible for the operation of or content located on or through any such sites.
Your receipt of an electronic or other form of order confirmation does not guarantee our acceptance of your order, nor does it constitute confirmation of our offer to sell.
HJIK reserves the right at any time after the receipt of your order to accept or decline your order for any reason. HJIK reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. In order to minimize fraud, some orders placed over $750.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. For orders over $750.00 (U.S.), please call 604-873-7304. We may require additional verifications or information before accepting any order. hjik.ca is intended solely for HJIK’ end user customers and currently does not accept large orders from dealers, exporters, wholesalers, or other customers who intend to resell the products offered by hjik.ca.
Internet orders generate an automatic confirmation and response e-mail. These automatic confirmations and response e-mails are subject to correction prior to delivery due to errors, changing market conditions, product discontinuation or unavailability, typographical errors, or any other reason. Our internet pages are an invitation for you to make us an offer to buy the items described; our actual delivery constitutes our acceptance of your offer.
HJIK charges applicable sales tax for items subject to tax.
For tax exempt institutions, please contact HJIK support at 604-837-7304 prior to placing any order. hjik.ca orders are not tax-exempt.
Without limitation, you agree not to send, create or reply to so called e-mail bombs [denial of service concept] (i.e., e-mailing copies of a single message to many users, or sending large or multiple files or messages to a single user with malicious intent), engage in spamming (i.e., unsolicited e-mailing for business or other purposes), or undertake any other activity that may adversely affect the operation or enjoyment of this site by any other person. Any unauthorized use of the materials appearing on this site or the site’s functionality may violate applicable laws and could result in criminal or civil penalties.
HJIK uses industry standard physical, electronic, and managerial procedures to help safeguard and help prevent unauthorized access, maintain data security, and correctly use the information collected online. Any passwords used for this site are for individual use only. You shall be responsible for the security of your own password outside the boundaries of the site. HJIK reserves the right to monitor your password and, at its discretion, require you to change it. If you use a password that HJIK considers insecure, we reserve the right to require it to be changed and/or terminate your account.
Credit Card Authorization Charges
We accept Visa, MasterCard, American Express, and Discover. We do not add any credit card surcharges. HJIK reserves the right to place temporary authorization charges on your credit card in order to process your order. The charges are used to test that a credit card account is active and has credit available to accommodate the transactions. This test creates a temporary authorization transaction that appears on the account. The temporary authorization transaction is not necessarily equal to the actual amount charged, but rather an anticipated amount that is used until the actual charge is processed. The actual transaction amount will appear on the account once the transaction is finished processing. The temporary authorization charge is removed from the account within 30 days after it first appears. Temporary authorization charges will temporarily reduce the account’s available line of credit or available cash by the anticipated amount. If for some reason the actual charge is canceled and not processed, the temporary authorization will automatically be removed from your account 30 days after it first appears. This is standard practice for credit card transactions that has been established by the card issuers, not HJIK.
Pre-Ordering and Back-Ordering Products
Customers may pre-order and back-order out of stock HJIK products. When you place a pre-order or back-order, you are reserving the product before it is in stock and available. All pre-orders and back-orders MUST be paid in full to secure the reservation.
Pre-orders and back-orders are saved on a “first come, first serve” basis. An estimated time-of-arrival date will be displayed next to the order button on the product’s webpage and customers will be notified by email when their product has been shipped. If your order includes a pre-ordered or back-ordered model and other items, your in stock items will ship immediately and all pre-order and back-order items will ship when everything is in stock.
If you do not wish to make payment and officially reserve a pre-order or back-order but still want to know when the product is available for purchase, simply click the “Notify Me” button on the product’s webpage. HJIK will send you an email when that item is in stock and ready for purchase.
Shipping & Returns
HJIK.ca accepts orders to select locations in Canada. We require a street or physical shipping address; no P.O. boxes are allowed.
Delivery Time / Shipping Deadlines
If standard ground shipping is selected, please allow up to 2 weeks to receive your order, but most deliveries arrive within 1 week. We strive for same day shipping when your order is placed before 3:00 PM Central Time. We will notify you when we ship your order, and provide tracking numbers when available. Depending on the volume of orders and your proximity to Texas, your actual delivery time may be longer or shorter.
When to Contact Us
When your order has been processed and shipped, you will receive an e-mail confirmation (if an e-mail address was provided). If you have not received confirmation that your order has been processed and shipped by the fourth day for ground shipments, or by the following day for air shipments, then please contact us for verification of receipt/processing of your order.
Once the order has been shipped, please do not contact HJIK to find out the delivery status of your order. You will receive a tracking number in your confirmation e-mail. This tracking number will also be available on the “Order History” page, under “My Account”, after the order ships. Please use the tracking number to find the expected delivery date and to follow the travel progress of your order.
If you have received an incorrect shipment, please contact us at 604-837-7304 for detailed instructions. Our friendly customer support representatives will work with you to resolve the problem. Do not simply return or redirect the package back to HJIK without contacting us first. The website does not have the option to return items.
We will accept merchandise for return purchased from HJIK.ca within 30 days of receipt. To be eligible for a refund, your item must be new and unused, in its original, unopened packaging. Incorrectly shipped items may be exchanged, but not returned for refund. Opened items may not be returned for refund, but may be repaired or replaced (at our discretion) if defective.
Except for incorrectly shipped items, you are responsible for and must prepay shipping charges. We are not responsible for loss or damage to the product while in transit back to us, so please add insurance to your return shipment. Once we receive your item, we will notify you, inspect it and will keep you updated on the status of your return.
Labor, installation services, and shipping charges are non-refundable. HJIK reserves the right to charge a 15% restocking fee.
All clearance products (including refurbished, new, and open box items) purchased from this site cannot be returned.
Revisions to these Terms and Conditions
HJIK may revise these terms at any time by updating this site. All revisions to these terms are effective for transactions after the update. You agree that if any part of these terms and conditions are found to be unenforceable, the remainder of these terms and conditions will remain in full force and effect.
Limitation of Liability
IN NO EVENT SHALL HJIK, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, OR AGENTS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR INDIRECT DAMAGES (INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, USE, OR PROFITS), HOWEVER CAUSED, WHETHER FOR BREACH OF CONTRACT, NEGLIGENCE, OR OTHERWISE, AND WHETHER OR NOT THE HJIK PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. YOU AGREE THAT THE HJIK PARTIES MAXIMUM LIABILITY ARISING FROM ANY PRODUCT SOLD BY HJIK SHALL NOT EXCEED THE PRICE OF SUCH PRODUCT. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU TO THE EXTENT SUCH JURISDICTIONS LAW IS APPLICABLE TO THIS AGREEMENT.
Governing Law, Venue
By using this site, you agree to be bound by these terms and conditions, and by any revisions, if applicable. These terms and conditions are governed and construed by the laws (but not the rules governing conflicts of law) of the State of Texas. You agree that venue and jurisdiction for all disputes will be in Collin County, Texas.
All content on this site is the property of and copyrighted by HJIK, or its content suppliers and protected by U.S. and international copyright laws. All software used on this site is the property of HJIK or its software suppliers and protected by Canada. and international copyright laws. Users of this site may use the content and software on this site as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of the content on this site is strictly prohibited.
New Product Manufacturer’s Warranties: All new products are sold with the manufacturer’s limited warranty. The warranty period and service varies by manufacturer and product.
Disclaimer of Warranty, Title to Goods
EXCEPT FOR THE WRITTEN MANUFACTUERER’S LIMITED WARRANTY THAT COMES WITH THE PRODUCT, HJIK EXPRESSLY DISCLAIMS ALL WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. If your state limits the disclaimer, the warranty is disclaimed to the extent allowed by your state. Title to purchased goods is retained by HJIK until goods are paid for by the purchaser.
No Consequential Damages
In no event shall HJIK or its affiliates, or their respective officers, directors, employees, representatives, agents, contractors or suppliers (collectively, “HJIK”) be liable for special, incidental, consequential, punitive, indirect, or other special damages, including but not limited to, loss of data, use, or profits, however caused, whether for breach of contract, negligence, or otherwise, and whether or not HJIK has been advised of the possibility of any such damages.
IMPORTANT! HJIK PRODUCTS ARE NOT DESIGNED FOR CHILDREN OR MINORS YOUNGER THAN 14 YEARS OLD. RESPONSIBLE ADULT SUPERVISION IS REQUIRED DURING OPERATION AND MAINTENANCE. HJIK vehicles are high-performance models which are NOT intended for use on public roads or in congested areas where their operation may conflict with or disrupt pedestrian or vehicular traffic. Read all enclosed information before operating. Fully illustrated, step-by-step instructions describe adjustment, operation, and required maintenance procedures. HJIK models should not be operated in a crowd, indoors, or without adequate space. HJIK vehicles may require the following items for operation: AA alkaline batteries, rechargeable batteries, charger, fuel, etc. These are available from your hobby dealer. In an effort to continually upgrade our products, HJIK reserves the right to make improvements and modifications to products, which may not be reflected in the photographs and specifications printed on the packaging. Battery and charger style subject to change and may vary from photos on packaging.
IMPORTANT: Help the environment by disposing of your product responsibly. The wheelie bin logo indicates the product and batteries must not be disposed of in domestic waste. Please use designated collection points or recycling facilities when disposing of the item or batteries.
EXPERTS ONLY! HJIK SKILL LEVEL 10 PRODUCTS ARE NOT TOYS. THESE PRODUCTS CARRY OUR HIGHEST SKILL LEVEL RATING, 10, AND ARE NOT INTENDED FOR USE BY CHILDREN OR MINORS YOUNGER THAN 16 YEARS OLD. INDIVIDUALS YOUNGER THAN 18 YEARS OLD REQUIRE RESPONSIBLE ADULT SUPERVISION DURING OPERATION AND MAINTENANCE.
BATTERY CHARGING WARNINGS
HJIK NIMH Batteries
Caution: Do not leave HJIK NiMH batteries unattended while charging. Disconnect the battery from the charger after charging. Children should not charge batteries or operate battery chargers without adult supervision.
Charging and discharging batteries has the potential for serious injury and damage to property. Use care when charging and follow all instructions and cautions. HJIK shall not be liable for any special, indirect, incidental, or consequential damages arising out of the assembly, installation, or use of their products or any accessory or chemical required to use their products. By the act of operating/using the product, the user accepts all resulting liability and releases HJIK and all HJIK suppliers and component makers of any and all liability associated with its use.
Charging Instructions: A peak-detecting charger is highly recommended. Use a charger that is rated for NiMH batteries. For maximum overall battery life, charge at 3 amps or less. For fastest charging and maximum performance, the pack may be charged at 4 amps. It is normal for the battery to become slightly warm as it nears full charge, but the battery should never become hot. If the battery becomes hot, disconnect it from the charger immediately.
HJIK LiPo Batteries
Read and follow all manufacturer’s charging and handling instructions, warnings and precautions before use! LiPo batteries pose a severe risk of fire if not properly handled and charged per the instructions. Never allow children under 14 years old to charge batteries without the supervision of a responsible, knowledgeable adult.
- While charging, always place the battery in a fire retardant/fire proof container and on a non-flammable surface such as concrete
- ALWAYS charge batteries in a well-ventilated area
- REMOVE flammable items and combustible materials from the charging area.
- Use ONLY a HJIK LiPo charger with LiPo batteries. DO NOT charge with a NiMH-only charger.
- If any battery or cell is damaged in any way, DO NOT charge, discharge, or use the battery.
- ALWAYS confirm charger settings match the battery prior to charging.
- DO NOT exceed the maximum recommended charge rate.
- DO NOT disassemble, crush, short circuit or expose to flame.
- NEVER leave batteries unattended during charging.
HJIK Alkaline Batteries
HJIK Power Cell Alkaline Batteries contain no mercury, lead, or cadmium and are safe for disposal with household waste.
Caution: HJIK Power Cell Alkaline Batteries are NOT rechargeable. Do not recharge, dispose of in fire, mix with other battery types, install backwards, or disassemble alkaline batteries. Never carry loose batteries in your pocket, purse, or other container. Do not remove or modify the battery label. Responsibly discard dented or damaged batteries. When replacing depleted batteries, replace all the batteries in the device at the same time. Failure to observe these precautions may cause leakage, explosion, and personal injury.
By purchasing this product, the user agrees to accept responsibility for all such risks, and will not hold HJIK, its affiliates, manufacturers, distributors, or sellers responsible for any accident, injuries to persons, or damage to property resulting from the use of this product. This product contains chemicals known to the State of California to contain to cause cancer, birth defects, and other reproductive harm.
If you have questions or need technical assistance, please contact HJIK.
Routine maintenance is required, especially when running your HJIK product through adverse conditions like mud, water, snow, sand, dirt, etc. Please see your product manual for details.
Video / Photo Disclaimer
The videos used to showcase our products are made by professional drivers in controlled environments. We do not recommend attempting the stunts depicted in the videos.
You agree not to send, create, or reply to so-called e-mail bombs (i.e., e-mailing copies of a single message to many users, or sending large or multiple files or messages to a single user with malicious intent), engage in spamming (i.e., unsolicited e-mailing for business or other purposes), or undertake any other activity which may adversely affect the operation or enjoyment of this site by any other person.
Any passwords used for this site are for individual use only. You are responsible for the security of your password. HJIK shall be entitled to monitor your password and, at its discretion, require you to change it. If you use a password that HJIK considers insecure, HJIK will be entitled to require this to be changed and/or terminate your account.
HJIK reserves the right to modify or discontinue, temporarily or permanently, all or any part of this site with or without notice, and/or to modify or establish new guidelines and limitations on their use.
HJIK is committed to enforcing the forum rules. The content of the message forum may not at all times reflect the views, goals, and objectives of HJIK, its management, or staff. HJIK shall not be liable for the forum content, or any consequences resulting from the content of the forum. Read the entire rules for more information. If you find material in the forum that blatantly violates the forum rules, contact us immediately.
How to Contact Us
This site is controlled and operated by HJIK. For questions or general correspondence, please visit our contact page.